Although not directly linked to technology, having a plan is vital to the success of your business and a key to the efficiency of your organisation.
Take time to sit down and evaluate where you are, where you want to get to and what you are going to do to get there. During the process try and establish firm goals for your business such as; increase customer base by 10% or cut costs by 20%.
By having a plan you can ensure that you are on track at any stage of the process. You can set down at the beginning exactly what you are going to do and then ensure that you stick to it, making minor tweaks as appropriate.