If you want to prosper in business during these tougher economic times then now is the time to start engaging your customers.
Customer engagement is all about engaging your customers with your company or brand and it can lead to increased order values, customer loyalty and word of mouth recommendation.
You’ve spent all that time and effort promoting your business online and offline. You’re strategy is spot on and your product or service is great; however, for some reason your site is not converting interest into the levels of business you expected.
Recent figures published by Hitwise in the US show that Facebook is still dominating the UK Social Networking Market with a market share of 45.29% for June 2008 compared to Bebo with 25.04% and MySpace with 14.75%.